General Conditions of Sale and Use – Legal Notices
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Please read carefully these General Conditions of Sale and General Conditions of Use of the site www.perrine-taverniti.com (hereinafter, the “ Site ”). You can also print the full text of these General Conditions of Sale and General Conditions of Use by clicking on the link “General Conditions of Sale and Use – Legal Notices”.
These General Conditions of Sale and Use (hereinafter the “ CGV ”) are concluded between:
- Perrine Taverniti SAS, simplified joint stock company, whose head office is located at 64 rue de Turbigo – 75003 Paris and whose share capital is €5,000. Its Siren number is 831 376 223, its Siret number is 83137622300010. Her email address is perrinetaverniti@gmail.com (hereinafter “ Perrine Taverniti ”, “ We ” or the “ Seller ”).
- And any person visiting or making a purchase on the Site (hereinafter, “ You ”, the “ Customer ” or the “ User ”).
Hereinafter together referred to as the “ Parties ”.
Terms of Sales
Purpose and scope of the General Conditions of Sale
The purpose of the General Conditions of Sale is to define the reciprocal rights and obligations of the two Parties in the different stages of ordering one or more products offered and sold on the Site. No purchase can be made on the Site without the Customer having first accepted the General Terms and Conditions.
The products offered and sold on the Site are exclusively intended to be sold to final consumers, natural or legal persons, to the exclusion of all resellers or intermediaries acting on behalf of resellers.
Any user of the Site declares that they have the legal capacity allowing them to place an order on the Site and allowing them to use a bank card.
Perrine Taverniti may update the General Terms and Conditions at any time. You can read the version of the General Terms and Conditions in force at any time by clicking on the link “General Conditions of Sale and Use – Legal Notices”. The General Terms and Conditions in force at the time of the conclusion of the sales contract and which you have accepted are those which are binding on you.
Each time you purchase products on the Site, you will be asked to confirm your acceptance of these General Terms and Conditions in force on the date your order is placed. These General Terms and Conditions can be viewed before and at the time when you are asked to confirm that you accept them. To materialize your
acceptance, you must check the box “I have read and accept the General Conditions of Sale and Use”.
The General Terms and Conditions express the entirety of the obligations of the parties. If a clause of the T&Cs is declared null or invalid by a decision having the force of res judicata of a competent court, the other stipulations of the T&Cs would retain all their force and scope.
Products
The Site allows you to order from Perrine Taverniti a selection of fashion accessories from the Perrine Taverniti brand, and in particular jewelry (hereinafter the “Product(s)”) online via the Internet.
Our Product offers and prices are valid as long as they are visible on the Site, while stocks last. Errors or modifications may exceptionally exist, particularly in the case of simultaneous orders for the same Product by several customers. In the event of unavailability of one or more Products after placing your order, we will inform you by e-mail or by telephone as soon as possible, offering you either to order another Product presented on the Site as a replacement, or to cancel your order. In the event of refusal of replacement, all or part of your order will be canceled and you will be reimbursed within a maximum period of fourteen (14) days following the date on which you expressed your wish to cancel the contract and in the same manner as you used to place your order.
We incur no liability in the event of out of stock or unavailability of Products for orders that we have not yet confirmed.
We reserve the right to change the Products offered on the Site at any time. In order to ensure better quality of service and availability of our Products to all Customers, Perrine Taverniti reserves the right to limit the quantity of Products that can be purchased by a customer, in compliance with the provisions applicable in the matters and in particular those of Article L121-11 of the Consumer Code.
The Products sold on the Site are presented, photographed and described in the most faithful and exact manner possible. We strive to ensure that the photos are faithful to the original Products. However, variations, errors or omissions are possible. Likewise, depending on the Internet browser or your computer equipment, and in particular due to technical limitations in color rendering, the colors of the articles may not correspond to the actual colors. In this case, we cannot be held responsible for these non-substantial variations, errors or omissions in the photographs or graphic representations of the Products appearing on the Site. In addition to the photographs reproduced and illustrating the Products, the Customer is invited to consult the description of each Product to find out its characteristics. As the Products are made by hand, slight variations may occur in the Products.
Order process
Product Selection
To select a product, click “Add to cart”. You can order one or more Products. If, after selecting a Product, you wish to order another, click on “Continue shopping”. After selecting the Product(s) you wish to purchase, click on “Place my order” to start the ordering process.
Identification
To place an order, you must identify yourself.
If you already have a customer account, you can log in at this step, indicating your username (email) and password. If you don't have an account yet, you can create one or enter your customer information directly.
- Creating a customer account
To create an account, you must complete the mandatory fields (marked with an asterisk) in the form provided for this purpose. You will also need to provide an email address which will serve as your username and password.
Your username and password are strictly personal, therefore you agree to keep them secure and never disclose them to third parties. We cannot under any circumstances be responsible for any loss, theft or any fraudulent use of your customer account. If this is the case, you agree to inform us without delay.
- Customer Identification
You can place an order without creating a customer account. In this case, before placing an order, you must provide your email address, your first and last name and the delivery address. This information is essential when placing an order.
In all cases, you agree to provide up-to-date, complete and accurate information for all orders placed on our store. If you have created a customer account, you agree to promptly update your customer account and other information so that we can complete your transactions and contact you if necessary.
To place an order, you must then click on the “Continue order” button.
Delivery method
Only one delivery method is offered to you, this is standard delivery. Once this step is completed, click on “Validate”.
Validation of payment method
On the Site, you can pay by credit card (Visa®, Mastercard® or American Express® or by Paypal®.
You must select your payment method and provide the necessary banking information requested.
Confirmation of the order
You must carefully verify the accuracy of your order and your delivery address before confirming your order. The summary of your order (which includes the selected Products, their price and delivery costs) is available on the right of the screen. You can change your delivery address.
At the end of the order process described above and after having accepted all of these General Conditions of Sale of the Site, click on the “Pay my order” button. The sales contract will then be definitively formed.
Once completed, your order is sent to Perrine Taverniti for processing.
Perrine Taverniti reserves the right not to accept an order from a Customer with whom it is in dispute for a previous order, or if Perrine Taverniti reasonably considers that this Customer has violated these General Terms and Conditions or that he has undertaken in fraudulent activity, or for any other legitimate reason.
Order confirmation
A summary of your order will then be sent to you by e-mail. We advise you to keep this acknowledgment of receipt on paper or electronically.
Price
The prices of the Products are indicated in Euros, all taxes included, excluding delivery costs.
Delivery costs are indicated to the Customer before placing their order.
Apart from cases of reimbursement made (i) as part of the exercise of the right of withdrawal or for (ii) lack of conformity and hidden defects, Perrine Taverniti will not reimburse the VAT applied on purchases made on the Site.
We may modify the prices of the Products at any time and without notice. The Products are invoiced on the basis of the prices displayed on the Site at the time of placing your order, subject to availability of the Products.
All orders are payable in Euros and must be paid immediately upon placing your order.
For any order shipped to a country outside the European Union, customs duties, other local taxes or import duties or state taxes may be payable. These rights and sums do not fall within the responsibility of Perrine Taverniti. They are the sole responsibility of the Customer and are their entire responsibility both in terms of declarations and payments to the competent authorities and/organizations in your country.
Delivery
Delivery terms
The Products are shipped to the delivery address you indicated during the ordering process.
Only one delivery method is available, it is a standard delivery which is in principle provided by the Post Office in “Colissimo” or “Chronopost”.
Shipping cost
Delivery costs are €8 for orders sent to mainland France (including Corsica), to Monaco.
For orders shipped to Europe, the delivery costs are €15.
Delivery costs are €25 for any order shipped to a country not listed above, as well as to overseas departments and regions.
Delivery costs are indicated to the Customer before the final validation of their order.
Delivery and collection times
The products are delivered to the delivery address that you indicated during the ordering process within the time indicated on the customer's order validation page.
Our products are available in stock but also often to order. As some of our jewelry is made to order, delays may nevertheless occur and you will be informed as soon as possible.
The Products ordered will be delivered within a normal period of 7 working days from confirmation of the order to the Customer by e-mail and a maximum of 20 calendar days from registration of the Order, subject to full payment of the price.
Delivery issues
Any delivery that does not meet the above-mentioned delivery times must be reported to our customer service, which can be reached at the following address: 64, rue de Turbigo – 75003 Paris, as soon as possible.
In the event of non-compliance with the delivery time, the Customer may cancel his order by e-mail to the following address perrinetaverniti@gmail.com or by registered mail to the following address: 64, rue de Turbigo – 75003 Paris , if, after having ordered us, according to the same terms, to make delivery within a reasonable additional period, We have not complied within this period.
If the contract is terminated, we will then be required to reimburse you in full for the sums paid, at the latest within fourteen (14) days following the date on which the contract was terminated.
If you nevertheless receive the Product after canceling your order, you must return it according to the return methods provided below in the article Return of products in the event of withdrawal, non-compliance or hidden defect
You must check the conformity of the Products at the time of delivery and indicate, if possible on the delivery note, in the form of handwritten reservations accompanied by your signature any anomalies noted (open package, damaged product, etc.) and contact customer service. by e-mail or by telephone (see contact details below in the article entitled “Customer Service”).
In the event of non-conformity of the Products purchased or if they do not give you satisfaction, you can return them or request an exchange or refund under the conditions provided for in the articles “Right of withdrawal”, “Legal guarantees and commercial guarantee » and “Return of Products in the event of withdrawal, non-compliance or hidden defect”.
Right to retract
Right and period of withdrawal
You have the right to withdraw from this contract within fourteen days, without having to give reasons and without having to pay penalties.
The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the Product, or if the contract concerns several Products that you have ordered at the same time. order and that these Products are delivered separately, after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the last Product.
If this period expires on a Saturday, Sunday or public or non-working holiday, it is extended until the first following working day.
To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous statement (for example, letter sent by post, fax or e-mail). You can use the model withdrawal form found in the appendix to these General Terms and Conditions but this is not obligatory. The decision to withdraw can be notified by mail to Perrine Taverniti, 64, rue de Turbigo – 75003 Paris or by e-mail to the following e-mail address perrinetaverniti@gmail.com . The Customer must indicate in his withdrawal request his name, address and the date on which the Product was ordered or received.
For the withdrawal period to be respected, it is sufficient for you to send your communication relating to the exercise of the right of withdrawal before the expiration of the withdrawal period.
Effects of withdrawal
- Return of Products
You must return the Product to Perrine Taverniti, 64 rue de Turbigo – 75003 Paris without undue delay and, in any event, no later than fourteen days after you have communicated to us your decision to withdraw from this contract. This deadline is deemed to be respected if you return the Product before the expiry of the fourteen-day period.
You will have to cover the direct costs of returning the Product.
Your liability is only incurred with regard to the depreciation of the property resulting from manipulations other than those necessary to establish the nature, characteristics and proper functioning of this property.
The Products must be returned in accordance with the provisions set out below in the article entitled “Return of products in the event of withdrawal, non-compliance or hidden defect”.
- Reimbursement of Products
In the event of withdrawal by you from this contract, we will refund all payments received from you, including delivery costs (except for additional costs arising from the fact that you have chosen, where applicable, a method of delivery). delivery other than the less expensive method of standard delivery offered by us) without undue delay and, in any event, no later than fourteen days from the day on which we are informed of your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you expressly agree to a different means; in any case, this reimbursement will not incur any costs for you. We may defer reimbursement until we have received the Product or until you have provided proof of shipment of the Product, whichever date occurs first.
However, the Customer's bank may take several days to reimburse the Customer's bank card, depending on the banks' processing times. Perrine Taverniti is not able to accelerate this process which is beyond her control
Restriction on the right of withdrawal
In accordance with article L221-28 of the Consumer Code, the right of withdrawal cannot be exercised for orders for Products made according to the Customer's specifications or clearly personalized Products (i.e. for example, jewelry having been made object of an engraving or which have undergone a modification in size).
Legal guarantees and commercial guarantee
Legal guarantees
The Products sold on the Site are subject to the conditions of legal guarantees provided for by articles L217-4 to L217-14 of the Consumer Code as well as by articles 1641 to 1648 of the Civil Code, to the exclusion of all other guarantees.
- Legal guarantee of conformity
Perrine Taverniti undertakes to deliver to the Customer a Product conforming to the contract and free from defects in conformity upon delivery of said Product, in the sense that the Product will be suitable for the use usually expected of a similar good and that it will present the characteristics presented during the sale. Perrine Taverniti is also liable for any lack of conformity resulting from the packaging, assembly instructions or installation when this has been made her responsibility by the contract or has been carried out under her responsibility.
This guarantee will only apply on the condition that the Customer requests it within two years of delivery of the Product. Defects in conformity which appear within twenty-four (24) months from delivery are presumed to exist at the time of delivery, unless proven otherwise.
The Customer may choose between repair and replacement of the Product unless one of these choices results in a manifestly disproportionate cost for Perrine Taverniti. If repair or replacement of the Product is impossible, the Customer can have the price paid and return the Product or keep the Product and have part of the price refunded. The return, replacement or reimbursement of the Product will take place at no cost to the Customer and does not preclude the possible award of damages in the event that the Customer is entitled to it. The sale cannot be canceled if the lack of conformity is minor.
The legal guarantee of conformity applies independently of the commercial guarantee described below. In the event of a lack of conformity, the Customer must return the Products under the conditions specified in the article below of the General Terms and Conditions entitled “Return of Products in the event of withdrawal, non-conformity or hidden defect”.
- Legal guarantee of hidden defects Perrine Taverniti undertakes to provide the Customer with a Product free from hidden defects which would make it unfit for the use for which it is intended, or which reduce this use to such an extent that the Customer would not have acquired it, or would have given only a lower price, if the Customer had known them. This guarantee will only apply on the condition that the Customer requests it within two (2) years from the discovery of the defect.
In the event of a hidden defect, the Customer will have the choice of returning the Product and having the price and costs incurred by the sale refunded or keeping the Product and having part of the price refunded. In all cases, it will be up to the Customer to prove that he meets the conditions of the guarantee.
In the event of hidden defects, the Customer must return the Products under the conditions specified in the article below of the General Terms and Conditions entitled “Return of Products in the event of withdrawal, non-compliance or hidden defect”.
Commercial guarantee
The Products sold on the Site do not benefit from a specific commercial guarantee which is in addition to the legal guarantees referred to in the previous article.
Return of Products in the event of withdrawal, non-compliance or hidden defect
The Products must be returned to the following address: Perrine Taverniti 64, rue de Turbigo – 75003 Paris.
The Products must be returned in their original condition and packaging (the original box and, if possible, the shipping carton), accompanied by their purchase invoice or a copy in the event of a partial return. If packaging is missing, we reserve the right to charge you four (4) euros.
The Customer may be held liable in the event of depreciation of the Products resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of these Products.
We advise you to take out the insurance offered by your carrier. We will not be responsible in the event of loss, sending to the wrong address or late delivery of a Product that you wish to return, to the extent that the risks of the transport that you choose and that you initiate rest with you alone. .
Availability of spare parts
In accordance with article L 111-4 of the Consumer Code, Perrine Taverniti informs Customers that no period of availability of spare parts essential for the use of the Products is guaranteed. We will nevertheless make our best efforts to satisfy our Customers in the event of a request for one or more spare parts.
Limitation of liability
Under no circumstances can Perrine Taverniti be held liable for any damage which does not result from a failure by Perrine Taverniti to fulfill one of its obligations. In particular, Perrine Taverniti cannot be held liable if the non-execution or poor execution of the contract is attributable to the Client, to the unforeseeable and insurmountable act of a third party or to a case of force majeure.
Waiver
It is agreed that any failure or waiver by one of the parties in the application of all or part of the commitments provided for in these General Terms and Conditions cannot constitute a modification of this agreement, nor generate any right, nor even be interpreted for the future. as a waiver of the commitment in question.
Customer service
For any information or questions regarding the execution of your contract, our customer service is available by e-mail at the following address : perrinetaverniti@gmail.com .
Evidence
The data recorded by the Site constitutes proof of all transactions between the Seller and its customers and in the event of a conflict, this data is considered valid proof of the content of the transaction.
Applicable law – Disputes
These General Terms and Conditions are governed and interpreted in accordance with French law. In the event of a dispute, the French courts will have sole jurisdiction.
For any complaints, you can contact customer service using the contact details mentioned in the “Customer Service” article above of these conditions.
Annex
Withdrawal form
Please complete and return this form only if you wish to withdraw from the contract .
To the attention of Perrine Taverniti SAS, 64, rue de Turbigo – 75003 Paris - perrinetaverniti@gmail.com :
I/we (*) hereby notify you of my/our (*) withdrawal from the contract relating to the sale of the property (*) (*) below:
Ordered on (*)/received on (*):
Name of consumer(s):
Address of the consumer(s):
Signature of the consumer(s) (only if this form is notified on paper)
Date :
(*) Delete what is unnecessary.
Terms of Service
Use of the Site and purchases of products offered on the Site are subject to these General Conditions of Use (“CGU”).
By using the Site, you acknowledge having read, understood and accepted these General Terms and Conditions without reservation.
These General Terms and Conditions may be modified or updated at any time. The T&Cs in force at the time of use of the Site are those which are binding on you.
We advise you to keep yourself regularly informed of the conditions in force. You can read the version of the T&Cs in force at any time by clicking on the “General Conditions of Sale and Use – Legal Notices” link.
Responsibility
The User acknowledges having the skills and means necessary to access and use the Site and acknowledges having verified that the computer configuration used does not contain any viruses and that it is in perfect working order.
The information contained on the Site may be modified or updated without notice. Perrine Taverniti also reserves the right, at any time and without notice, to make improvements and modifications to the Site.
Perrine Taverniti does not provide any guarantee as to the availability or accessibility of the Site or as to the absence of viruses.
Perrine Taverniti will not be responsible for any damage, temporary or permanent, caused to the User's computer system or for any losses or damages that may be suffered following (i) access to or navigation of the Site, (ii) operation information contained on the Site or (iii) copying, viewing or otherwise using the Site.
Perrine Taverniti will also not be liable for damage resulting from fraudulent intrusion by a third party leading to a modification of the information published on the Site.
This limitation of liability applies to the fullest extent permitted by law.
The User of the Site is responsible for damages of any kind caused to any third party, including Perrine Taverniti due to the illicit use or exploitation of the Site itself and/or any of its elements and guarantees Perrine Taverniti against the consequences of claims or actions to which it may, as a result, be subject.
Connections
The Site may contain links to third-party sites not published or controlled by Perrine Taverniti.
Perrine Taverniti cannot be held responsible for a third party site to which the User has access via the Site. Perrine Taverniti has no means of controlling the content of these third-party sites.
The existence of a link between the Site and a third party site does not in any way mean that Perrine Taverniti approves the content of this site and a fortiori the use that could be made of it.
The User is prohibited from setting up a link to the Site, without prior written and express authorization from Perrine Taverniti.
Personal data
Any personal data voluntarily included by the User in order to identify themselves and place an order (surname, first name, postal address, email address, telephone number, bank details, etc.) are the only personal information likely to be transferred. be collected through the Site and processed by Perrine Taverniti (hereinafter collectively referred to as “Personal Data”).
Personal Data is collected from the Site using a form which allows users to identify themselves or place an order with Perrine Taverniti. This data is only kept and used for the sole purpose of processing orders placed on the Site.
Information identified by an asterisk on the form is mandatory. Otherwise, the order or any other request from the User cannot be processed or its processing will be delayed.
The above-mentioned data are kept for the entire period necessary for the purposes for which they are collected and processed.
Personal Data collected and processed by Perrine Taverniti through the Site are not transferred or rented, free of charge or for a fee, to third parties.
In accordance with law n°78-17 of January 6, 1978 relating to data processing, files and freedoms, the User has a right of access, questioning, modification and rectification of the information which concern.
He also has a right to object to the processing of his personal data for legitimate reasons.
The User's rights recalled above are exercised by writing to perrinetaverniti@gmail.com or to the following address: 64, rue de Turbigo – 75003 Paris and attaching to the request an identity document bearing their signature .
The User of the Site is required to respect the provisions of law n°78-17 of January 6, 1978 relating to data processing, files and freedoms, violation of which is punishable by criminal sanctions. In particular, he must refrain from any collection, any misuse and, in general, any act likely to harm the privacy or reputation of individuals.
Intellectual property
The entire Site and all the elements that compose it (designs, models, illustrations, images, soundtracks, texts, logos, brands, etc.) are the exclusive property of Perrine Taverniti or third parties who have granted it a license.
Any total or partial representation of the Site, by any process whatsoever, or of one of the elements which compose it without the express authorization of Perrine Taverniti is prohibited and would constitute an infringement punishable by articles L 335-2 et seq. of the Code of intellectual property.
The brands and logos appearing on the Site are trademarks registered by Perrine Taverniti or by third parties. Any reproduction, imitation or use, total or partial, of these distinctive signs without express authorization and in violation of the prohibitions provided for in articles L 713-2 et seq. of the Intellectual Property Code engages the responsibility of their author.
The User is prohibited from deleting any element of intellectual property or any content appearing on the Site.
Any request relating to the use of the site must be made to the following address: contact@perrinetaverniti.com or to Perrine Taverniti – 64, rue de Turbigo – 75003 Paris.
Use of cookies
The Site does not contain any cookies.
Legal Notice
The website www.perrine-taverniti.com is published by Perrine Taverniti SAS, a simplified joint stock company, whose Siren number is the following: 831 376 223 and the Siret number is the following: 83137622300010
Head office: 64, rue de Turbigo, 75003 Paris
Share capital: €5,000
The Publication Director is Perrine Taverniti
The host is Shopify Inc. 150 Elgin Street, Suite 800, Ottawa (Ontario) K2P 1L4, Canada